Healthcare CRM & electronic health record

Your whole practice.
One system.

Appointments and online booking, patient records, prescriptions, lab results, telehealth, patient portals, inpatient care and inventory — in one app that runs in the browser, from day one.

Try the live demo, no sign-up
  • 14-day free trial
  • Live in one day
  • Designed around GDPR
  • English & Greek
brainrm.com · Appointmentslive
Search patient…

Today · Thursday Oct 22

09:00A. NicholsonArrived
09:30M. DavisOnline
10:15K. ParkerConfirmed
11:00G. WalshWaiting

Grace Walsh · 54 y

Allergy: Penicillin

BP

128/82

Pulse

72

SpO₂

98%

3A00Iron deficiency anaemia

Ferrous sulfate 325 mg · once daily

SOAP · Recheck in 6 weeks

Stop paying for six tools that don't talk to each other

Appointment calendarRecords softwarePatient spreadsheetBooking widgetVideo call appInventory sheet

All together in BrainRM — one login, one patient record, one subscription.

8

modules in one app

60+

features

24/7

online booking

1 day

to go live

Product tour

See the app in one minute

How BrainRM works in practice, with sample data. Let the tour play or pick a chapter.

BrainRMapp.brainrm.comSample data

The week at a glance

Appointments per doctor and department, first available slot, waitlist and online requests.

Features

Everything your practice needs — and what it will need as it grows

Pick a module to see what it includes.

Core on every plan

A calendar that fills itself

Appointments for many doctors, departments and rooms, with 24/7 online booking and automatic reminders that cut no-shows.

  • Online booking with your own link & QR PRO
  • Appointment requests with approval PRO
  • Email & SMS reminders (SMS: PRO)
  • Patients confirm or reschedule from the email
  • Waitlist for cancellations
  • Two-way Google Calendar sync
Week Oct 21–253 new bookings

Mon

A. Nichols

Tue

Online
G. Walsh

Wed

M. Davis

Thu

Request

Fri

K. Parker
brainrm.com/dr/…Book 24/7

How it works

The patient journey — without a single piece of paper

  1. 1Books onlineFrom your website or QR, 24/7. You approve, or it's automatic.
  2. 2Gets a reminderEmail/SMS with a link to confirm or reschedule.
  3. 3Arrives or joinsFront-desk check-in or a video visit with nothing to install.
  4. 4The visitSOAP, ICD diagnosis, a safety-checked prescription, a referral.
  5. 5The resultsLabs in the record and in the patient's portal.
  6. 6The follow-upA treatment protocol with sessions and a recall reminder.

Front desk & phone system PRO

Know who's calling — before you pick up

Connect your phone system (VoIP/CTI) with a webhook. On every call the patient's card opens automatically, with their upcoming appointments and the first free slot.

  • Caller identification from the phone number
  • Card, appointments & history in one click
  • "First available" per doctor or department
  • Booking with overlap check & SMS confirmation
  • Missed calls & today's call log
  • Works with any provider that sends a webhook

Incoming call

+30 69•• ••• 412

✓ patient found
ΜΔ

Maria Davis

48 y · ID ••••3456

Allergy

Next appointment

Thu 24/10 · 09:30

Dr. Parker

First available

Today 17:15

Book
Phone, ID or name…

Patient & caregiver portals

Patients find what they need on their own

Two portals with no passwords and no app: they sign in from an email link, on phone or computer. Fewer calls for you, peace of mind for them.

PROSign in with a link — no password

BrainRMbrainrm.com/dr/…/portallive
  • Upcoming appointments with cancel & add-to-calendar
  • Request a new appointment
  • Exam & lab results
  • Current medication
  • Visit history & health summary
  • Contact details & GDPR consent
BrainRMapi.brainrm.com
GET/v1/doctorsDoctors
GET/v1/departmentsDepartments
GET/v1/availabilityFree slots
POST/v1/appointmentsNew booking
curl https://www.brainrm.com/api/v1/availability \
  -H "x-api-key: brm_live_•••" \
  -G -d doctorId=DOCTOR_ID -d date=2026-10-24

// 200 OK
{ "slots": [{ "time": "09:30" }, { "time": "10:15" }] }

Public API & integrations ENTERPRISE

Connect BrainRM with what you already use

A REST API with a per-practice key and interactive docs (OpenAPI): availability, doctors, departments and bookings for your website, call center or other systems.

Interactive OpenAPI docs

Integrations & standards

Google CalendarTwo-way sync
Phone systemCTI webhook
Video visitsNothing to install
SMS & emailReminders
HL7 v2 & FHIR R4Lab results
LOINCTest codes
ICD-10 / ICD-11Official WHO registry
openFDADrug interactions
GS1 DataMatrixSupply scanning
REST APIOpenAPI

Analytics & reports PRO

See how your practice is doing — in numbers

An analytics dashboard for the whole practice, filtered by period, department and doctor, compared with the previous period. In one click, a management report ready as PDF, Excel or CSV.

  • 9 areas: appointments, patients, doctors, front desk, inpatient, exams, inventory, protocols
  • 50+ KPIs: attendance, cancellations, bed occupancy, stock value…
  • Load heatmap by day and hour
  • Comparison with the previous period
  • Ready templates: management, clinical activity, inpatient, inventory
  • Export to PDF, Excel (multi-sheet) and CSV
BrainRMbrainrm.com · Analytics & reports30 days

Appointments

412

+12%

Attendance

94%

+3%

New patients

38

+8%

Bed occupancy

83%

−2%

Appointments per weekprevious period

Load by day & hour

M
T
W
T
F
Management reportPDFExcelCSV

For the whole team

Every role works faster

For the doctor

The whole record on one screen, safety-checked prescribing, an AI assistant and less typing.

For the front desk

Who's calling before you pick up, one calendar for everyone, automatic reminders and a waitlist.

For management

Analytics, roles, inventory, shifts and an audit log — control without micromanaging.

For the patient

24/7 booking, reminders, video visits and a portal with results — no accounts, no passwords.

AI, safely

It helps — it doesn't decide for you

AI runs with your own key, suggests and explains. You review every suggestion and apply it with one click — or don't.

  • Red flags first

  • ICD codes verified against the official registry

  • Out-of-range values flagged automatically

  • Full control: apply only what you want

Who it's for

From the solo practice to the clinic

Solo practice

Scheduling, records, prescriptions, telehealth and inventory — everything you need to work paper-free on your own.

Recommended plan: Starter

Multi-specialty practice

Many doctors and departments, a front desk with phone integration, online booking, a patient portal and a website.

Recommended plan: Professional

Clinic

Inpatient care with MAR, shifts, a caregiver portal, multiple clinics and an API for your other systems.

Recommended plan: Enterprise

For every specialty

Internal medicineCardiologyDermatologyPediatricsGynecologyOrthopedicsOphthalmologyDentalPhysiotherapyPsychologyDiagnostic centersMulti-specialtyClinicsInternal medicineCardiologyDermatologyPediatricsGynecologyOrthopedicsOphthalmologyDentalPhysiotherapyPsychologyDiagnostic centersMulti-specialtyClinics

Full list

Every feature, no fine print

64 features in 7 areas. Search for what you need.

Search:
  • Day/week/month calendar
  • Many doctors, departments & rooms
  • Opening hours & resource availability
  • Online booking with link & QR
  • Requests with approval
  • Email & SMS reminders
  • Patient self-service appointment management
  • Waitlist
  • Public holidays per country
  • Google Calendar (two-way)
SchedulingPatient recordClinical support & AIPatients & communicationInpatientInventoryPractice & team

Easy switch

Change systems without losing anything

Bring your patients

Import from Excel/CSV with automatic column mapping and duplicate checks.

Bring your results

Labs in FHIR or HL7 with a preview before import.

Set up in one day

Doctors, departments, hours and website with step-by-step guidance.

Your data is yours

Export whenever you want, with no commitment and no contracts.

Security

Your patients' data, protected

Designed around GDPR

Electronic consent, patient rights and least-privilege access.

Roles & permissions

Each member sees only what they need.

Isolation per practice

Each practice's data is kept separate.

Activity history

Who changed what and when, for every record.

Use cases

A day with BrainRM

Three typical scenarios: how it works in practice, from the first phone call to discharge.

A GP with no front desk

  1. 07:45

    The day is already organised

    Reminders went out automatically and the waitlist shows who to call for the slot that opened.

    Reminders
  2. 09:10

    The record opens before the patient walks in

    Allergies, latest values and active diagnoses on one screen.

    Patient record
  3. 09:25

    A prescription with a safety check

    The interaction with current medication shows up before you save.

    Safety check
  4. 13:30

    Results arrive on their own

    Import from the lab (HL7 / FHIR) with out-of-range values flagged.

    Lab results
  5. 21:00

    Bookings even when you're closed

    New patients book online from the practice link or QR code. PRO

    Online booking

What changes

  • Fewer phone calls about appointments
  • The whole history on one screen
  • Safer prescribing

Pricing

Simple, transparent pricing

Start free for 14 days. Change plan or cancel anytime.

Starter

For small practices

€59/ month

or €708 a year, billed annually

Start free trial
  • Electronic patient record
  • Appointments & calendar
  • Prescriptions, treatments & exams
  • Telehealth
  • Inventory & statistics
  • AI tools (with your own key)
  • Email reminders
  • User roles & GDPR
  • Email support
Most popular

Professional

For growing practices

€99/ month

or €1,188 a year, billed annually

Start free trial

Everything in Starter, plus:

  • 24/7 online booking
  • Patient portal (no password)
  • Reception & phone system
  • SMS reminders
  • Public booking link & QR
  • Appointment requests with approval
  • Advanced analytics & reports
  • Phone support

Enterprise

For multi-practices & clinics

€199/ month

or €2,388 a year, billed annually

Start free trial

Everything in Professional, plus:

  • Inpatient care, admissions & beds
  • Progress notes & handover
  • Medication administration (MAR)
  • Printable discharge
  • Family & caregiver portal
  • Multiple clinics & departments
  • Public API & integrations
  • Dedicated account manager
  • No charge for 14 days
  • No contracts
  • Cancel in one click
  • Your data stays yours

The trial starts with a card and no charge for 14 days. If you don't cancel, the subscription continues automatically.

A group of practices or special needs? Talk to us →

FAQ

Frequently asked questions

What doctors usually ask before they start. If your answer isn't here, write to us.

Yes. Built around patient-data protection (GDPR), with roles/permissions (RBAC) and secure, per-practice isolated storage.

Have another question?

Our team answers anything you need, from pricing to moving your data over.

Ready to work more calmly?

Try BrainRM free for 14 days, with no commitment. We help you at every step.

14-day free trialLive in one dayDesigned around GDPREnglish & Greek

From sign-up to the first appointment

Usually within a day
  1. 1Practice accountSign up with email, nothing to install
  2. 2Doctors, departments & hoursSet up with a step-by-step guide
  3. 3Import patientsFrom Excel / CSV, with duplicate checks
  4. First appointmentOnline booking and reminders on